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Admin Support Officer (x2) - Customer Services

Babergh and Mid Suffolk District Councils
Place of work:
Endeavour House*, Ipswich
Salary details:
Job term:
Full Time
37 hours per week
Closing date:
03 March 2021 01:00 PM
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£19,312 - £19,698 pa

1 x Full-time Permanent

1 x Full-time Fixed Term 6 months

This is an ideal platform to start or develop a career within local government. You will need to be enthusiastic, motivated, keen to learn, share our values and possess the drive and ambition to succeed.

Working together across our Councils and with our partners in the public, private and voluntary sectors, we provide excellent services to our 190,000 residents across Babergh and Mid Suffolk – working hard to provide homes, support our communities, boost local economy, protect our environment and keep our districts clean, tidy and safe.

You will need to be accurate and methodical in your approach with an ability to work both on your own and as part of a team. With good IT skills you will regularly use a variety of software to input data and research information. 

Our ideal candidate will be flexible, pro-active and have a willingness to take ownership of tasks. Good communication skills by phone and email are essential as the Customer Service Team are the first point of contact for all Planning, Heritage and Enforcement enquiries.

*This role is normally based at our modern and conveniently located office accommodation, however, during the COVID 19 pandemic, we have been working from home and it has worked really well for us.

We offer a generous leave entitlement, access to the Suffolk Green Travel Plan, discount scheme and pension scheme.  We also offer a range of training and development and will give you all the support you need, for your career and wellbeing.

We are committed to agile and flexible working (subject to business need), with full time, part time or job share opportunities considered. Supporting equality and diversity, Babergh and Mid Suffolk District Councils provide opportunity and ambition for all, enabling and empowering our people to deliver the best possible results for our residents.

For an informal discussion, please contact Julie Havard, Business Practice Manager on 01473 296342 or 07860827046


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