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Bank of Resource

HR and OD
Place of work:
Working across South Norfolk and Broadland Districts
Salary details:
Circa £9.29 - £9.93 per hour
Job term:
No Guaranteed Hours
Zero Hours
Closing date:
15 April 2021 11:30 PM
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Bank of Resource 

Positions available: Community Support Advisor, Customer Service Advisor and Administrator

Salary and Hours: Circa £9.29 - £9.93 per hour. The role will require flexible working and will require some weekend working.

Contract Type: Bank contract, temporary work as and when required

Location: Predominately in the community in South Norfolk and Broadland Districts – South Norfolk House, Long Stratton or Thorpe Lodge, Norwich as an office base.

Other key information: Interviews will be held virtually


Would you like to play a key part in helping with the Council’s response to the Covid-19 Pandemic?


Role Snapshot…

Working as part of the Council’s response in the Covid-19 Pandemic. Working both as a team and individually in various locations, these officers will be supporting our residents and businesses to prevent and minimise the spread of disease in line with government Covid-19 legislation, guidance and local measures in Norfolk.


What you could be part of…

Working at the Council enables you to be part of an organisation which is proud to deliver high-quality, customer focussed services. Our success comes from us being commercially astute and business-like.  Continuous improvement is also vital, and we challenge ourselves to develop new and innovative ways to improve the services that make a real difference to people’s lives.

What you’ll be doing…

  • Offering advice and support in self-isolation
  • Obtaining and collating information to report back to Public Health
  • Working on key projects in the local communities
  • Completing day to day admin tasks
  • Being the first point of contact for our customer queries

You must have…

  • A full driving license and access to your own vehicle
  • Good people skills and an ability to engage with residents of all ages and characters
  • Good basic literacy skills


What’s in it for you…

Our package includes:

  • Career development
  • Opportunity to work your hours flexibly to improve your work life balance (where operationally possible)


You may still have questions about the role and can contact Cerys Waterton on hrteampc@s-norfolk.gov.uk to answer these for you.


This advert will close when sufficient applications have been recieved.

Interview date: To be confirmed


Please note that all roles are subject to a criminal record check.

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